Help & Support
The system provides many support features for drafting and submitting the final report on the research:
User guide, which contains the essential information for using the system: https://userguide.researchfish.com/
Short videos on the following topics (https://app.researchfish.com/help-videos):
- Researchfish PI Interface Overview
- Creating and Attributing Outcomes
- Award Submission
- Delegates and Research Teams
Help using this page
After logging in, the “Help using this page” button on the right side of the “My Awards” page offers valuable tips for using the system.
Every Thursday from 12:00 to 13:00 (noon to 1 p.m.), Researchfish offers webinars specifically for researchers. After logging in, PIs can sign up for these webinars in “Help and Support”:
“Help and Support” also contains the FAQ and the link to the User Guide.
For all other questions not covered by these support options, as well as information on extending submission deadlines, please contact the FWF (martina.kunzmann(at)fwf.ac.at).